top of page

Shalom Wellness Terms and Conditions

Effective December 09, 2020

 

Our Terms and Conditions of Use

Carefully read the following terms before accessing this Website or using a wellness program in our Website. By accessing the website (which includes, visiting, registering, purchasing or accessing a wellness program) you accept and agree to all the terms, covenants and conditions imposed in this agreement.

​

These terms and conditions (“Terms and Conditions”) control your use of this website shalom-wellness.com (“Website”). In these Terms and Conditions, “Shalom Wellness” is referred to as the “us”, “we”, “Shalom”.

 

‘You’ refers as user or a paying customer. If you are a company or another person who gives access to your employees, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

 

The wellness programs made available through the Website and the content (the ‘Products’, ‘Service’) are owned, operated and maintained, as applicable, by Shalom Wellness (‘we’, ‘our’, ‘us’, or ‘Shalom’). The Website, Products, Service and Content are, collectively, the ‘Shalom Wellness Products’.

​

By using this service, you agree that you have read, understood and agree to these terms. You also agree to review this agreement periodically to be aware of modifications to the agreement, which modifications shalom-wellness.com may make at any time. Your continued use of this Website will be deemed your conclusive acceptance of any modified agreement.

 

BY USING THIS WEBSITE OR ITS PRODUCTS AND SERVICES, YOU AGREE AND WARRANT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. OUR PRIVACY POLICY CAN BE FOUND AT shalom-wellness.com/privacy-policy (‘Privacy Policy’). IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT USE – AND ARE NOT AUTHORIZED TO USE – ALL OR ANY PORTION OF THE SHALOM WELLNESS WEBSITE AND ITS PRODUCTS OR SERVICES (AS DEFINED BELOW).

 

GENERAL:

  • You should not use this Website in an unlawful manner; you must respect Website terms and conditions and follow the privacy policy.

  • Shalom Wellness reserve the right to change the content used in the Website at any time

  • Under no situations or circumstances, Shalom Wellness will be liable for any change in the content which it provides on the Website through its products and services, including but not limited to any errors, omissions, loss or damage experienced in connection with the use of exposure, any content made available via our products, services or various resources such as email, blog, videos etc.

  • We make sure that users get uninterrupted access to our service, but there is no obligation to do so.

  • Shalom Wellness is not responsible and is not obligated for issues in your network or server.

 

INTELLECTUAL PROPERTY (IP):

  • The Website and the video material, audio material, text, images, graphics and other content available on the Website (collectively, the “Content”) are protected by copyright, trademark and other laws. We own the copyright and other rights in the Website and the Content. You may use the Website and the Content only in the manner and for the purposes specified in these Terms of Use. Shalom Wellness does not take any responsibility for the content on other Websites that you may find when searching or accessing Shalom Wellness products or services. Shalom Wellness has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of Shalom Wellness’ intellectual property. You are not allowed to use any of the digital images or logos from the Website.

  • We respect the intellectual property rights of others. If you believe your copyright has been violated on the Website, please notify us with a description of the copyrighted work that you claim to be infringing your IP; a description of where the material that you claim is infringing is located on the Shalom Wellness Website, with enough detail so that we may find it on the Website; contact Details – Address, telephone number, and email address; a statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your own behalf. You can reach Shalom Wellness to notify your claims of copyright by email to yolanda@shalom-wellness.com

 

TRANSACTION TERMS:

  • Shalom Wellness quotes prices and issues invoices in Indian Rupees (INR) only. The client must pay in the currency shown on the invoice.

  • Currency conversion charges from any other currency to that of the invoice is the responsibility of the paying customer.

  • Each enrolled program is valid for one person only and cannot be exchanged or shared.

  • Payment(s) for Wellness program can be made through Credit Card, Debit card or Net Banking Facilities. Before using this Service, it is recommended that the user shall make necessary enquiry about the charges or fees payable against the services from the service provider. The credit card information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to Shalom Wellness. It is the sole responsibility of the User of the service to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out of usage of the service.

  • The service is provided using a payment gateway service provider through a secure Website. However, neither the payment gateway service provider nor Shalom Wellness gives any assurance, that the information so provided online by a user is secured or may be read or intercepted by a third party. Shalom Wellness does not accept or assume any liability in the event of such unauthorized interception, hacking or other unauthorized access to information provided by a user of the service. Shalom Wellness and/or the Payment Service Providers shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall Shalom Wellness and/or the Payment Service Providers, its employees, directors, and its third-party agents involved in processing, delivering or managing the Services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the Services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the Service. The User agrees that Shalom Wellness or any of its employees will not be held liable by the user for any loss or damages arising from your use of, or reliance upon the information contained on the Website, or any failure to comply with these Terms and Conditions where such failure is due to circumstance beyond Shalom Wellness’ reasonable control.

 

DEBIT/CREDIT CARD, BANK ACCOUNT DETAILS:

  • The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the user shall not use a Debit/credit card, that is not lawfully owned by him/her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details. The User may pay his/her initial registration fees to Shalom Wellness by using a debit/credit card or through online banking account. The user warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details: The User is fully and lawfully entitled to use such credit / debit card, bank account for such transactions; The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate; The User authorizes debit of the nominated card/ bank account for the Payment of fees selected by such User along with the applicable Fees.

  • GST will be at the applicable rate.

 

CANCELLATION & REFUND POLICY:

  • Fees once paid will not be refunded under any circumstances. It can however be rescheduled for a future date. Only one rescheduling is allowed 24 hrs prior to scheduled appointment.

  • Shalom Wellness reserves the right to modify, change without prior notice and in its sole discretion, to refuse service to anyone.

 

DISCLAIMERS AND LIMITATION OF LIABILITY:

  • Shalom Wellness does not accept any liability for any damage, loss, cost (including legal costs), expenses, indirect losses or consequential damage of any kind which may be suffered or incurred by the user from the use of this service.

  • Users access this Website at his/her/its own risk. The Website is provided on an “as is, as available” basis without warranty of any kind, expressed, implied or statutory, and any and all warranties of merchantability, fitness for a particular purpose or non-infringement of third parties’ rights are specifically disclaimed. Shalom Wellness does not warrant any particular result from use of the course content or Website. Shalom Wellness does not warrant that the information on the Website is accurate, complete or complies with any particular law or regulation, or that the operation of and your access to the Website will be uninterrupted, error-free, virus-free or completely secure.

  • Under no circumstances and under no legal theory (tort, contract or otherwise) shall Shalom Wellness or any of its affiliates, agents, employees, shareholders, directors, officers, third party content providers, successors or assigns be liable to you or any other person or entity for any indirect, special, incidental, punitive or consequential damages of any character, including without limitation, damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data, loss of productivity or contract, or any and all other commercial damages or losses.

  • Your use of this site is at your sole risk and any content that you download is downloaded at your own discretion and risk, and you are solely responsible for any damage to your computer system in excess of the amount Shalom Wellness received from you for a programme, and for any loss of data that results from the downloading of any such content, including any damages resulting from computer viruses.

  • This disclaimer is applicable to any damage or injury resulting from the negligence or an omission of Shalom Wellness, computer virus or other similar item, telecommunications errors, or unauthorized access to or use of user information through theft or any other means. Shalom Wellness is not liable for criminal, tortious, or negligent actions or omissions of third parties that affect this site.

 

PRICING DISCLAIMER:

All prices, products, wellness programs and offers of Shalom Wellness website are subject to change without notice.

 

GOVERNING LAW:

These terms and conditions are governed by the laws of India and the competent Courts at Bangalore, India shall have exclusive jurisdiction.

 

PRIVACY POLICY:


Use of Information

Shalom Wellness recognizes the importance of protecting the information collected from Users in the operation of this website, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy Policy. By submitting your information to Shalom Wellness you consent to the practices described herein.

 

We will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:

  • Your name

  • Your age

  • Your mobile telephone No.

  • Your e-mail address

 

Shalom Wellness uses the information we collect to operate, improve and personalize the products and services we offer so that they will always be useful and relevant to our users. We may also use the information to communicate with you regarding your account, website updates, etc.

We may also use the data you have provided in order to send you more relevant wellness content as well as marketing/advertising information from us. Where data intermediaries are used, the data disclosed to them is held with the same security and confidentiality measures and protocols that we have.

 

Cookies

We use cookies on our site when users first enter the site. This ensures that on subsequent visits, if the cookie has not been deleted, users will not be asked to re-register. Cookies are small pieces of information that are stored on your computer by the server maintaining and operating the site. They do not compromise your privacy or security as they store a randomly generated identifying tag on your computer.

The cookie information does not include personal data such as name, age, phone number, email address or mailing address. In addition, we do not link cookies to personal data such as name, age, phone number, email address or mailing address. Most browsers are initially set up to accept cookies. If you would prefer, you can set your browser to stop cookies being placed on your terminal equipment. Please refer to your specific Internet browser for instructions.

 

Your rights

In addition to this, Shalom Wellness safeguards your personal data as per Data Protection Policy. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. It should be kept securely to prevent unauthorized access by other people. You have the right to see what is held about you and correct any inaccuracies online.

​

Policy changes

Any changes to this policy will be posted here.

​

Security

Shalom Wellness treats all the data held with the utmost care and security. Any details you give will remain completely confidential.

bottom of page